Refund Policy

Effective Date: July 17, 2025

1. Overview

At Spectazico Media Private Limited, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds may be issued for our IT and software services or products.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:
- Technical issues that prevent usage of the service and cannot be resolved by our support team
- Duplicate payment or billing errors
- Service not delivered as described (subject to verification)

3. Non-Refundable Conditions

Refunds will not be provided in the following cases:
- Change of mind after purchase
- Issues resulting from misuse, unauthorized access, or violation of our Terms and Conditions
- After successful delivery of a service or activation of a software license
- Custom development or tailored services, once the work has commenced

4. How to Request a Refund

To request a refund, you must:
- Contact us within 7 days of the original purchase
- Provide the order ID, payment proof, and reason for the refund request
- Send your request to [Insert Email Address]

5. All refund requests will be processed within 5–10 business days.

Contact Us

If you have any questions about our refund policy, please contact:

Spectazico Media Private Limited

Email: info@spectazicomedia.com